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1. What information is sent to the donors?
The donor gets an instant acknowledgement mail along with an SMS. On receiving the
reconciliation statement from the bank, a receipt is sent via e-mail immediately,
followed by a hard copy by post (within India). The donor receives a wishes on important
festivals, programme updates and an annual impact report during a year's time.
2. What will DiSHAN do with my donation?
As soon as the donation through
cheque or online is reconciled by the bank, the amount is allotted to the specific
programme, which it has been meant for. The utilization and results are managed,
monitored and audited. The outcome is reflected in the annual impact report, which
is shared with the donors.
3. How does DiSHAN ensure that the donor’s contribution
is being utilized in the intended way?
DiSHAN follow the principle of good
governance. We have a four-tier audit mechanism to track and monitor the funds raised
and utilized. More details of the process are mentioned at http://www.dishan.org/Donate-Us
4. Does DiSHAN accept donations in USD or Pounds?
Yes, the organization accepts donations
in USD and pounds as well but only in the form of cheque, drafts or via online payment
gateway. As a policy the organization adhere to all government norms and maintains
optimum transparency with the donors. The organization does have an FCRA account
for its internationals supporters.
5. How much should I donate? (we can give break
up of monthly expenditure of a child)
There is no specific amount that
should be donated.
6. What is the process of keeping the donor’s information safe?
As a credible organization, we honor
the privacy of our donors. The donor data is not exposed or shared with any external
agency under any circumstances. We have a robust in-house mechanism and server system
where the records are kept safe. The entire setup is protected with password and
is guarded by surveillance software. The data is kept strictly confidential and
only authorized staff with a special non-disclosure bond have access to it.
8. What are the Tax benefits that a donor will
get?
A donor will get 50% of tax exemption
on the donation under section 80 G of Income Tax Act, 1961.
9. Do you issue Tax receipts? How soon will the
receipts arrive?
Yes, tax receipts are issued to
all the donors irrespective of the amount supported. A copy of the receipt is generated
on the very same day of donation and is sent via e-mail. The hard copy of the receipt
is delivered to the donor within 10 days.
10. What happens if the tax receipt is lost?
In case of loss of the original
receipt, a duplicate tax receipt is issued on receipt of a formal request from the
donor.
11. Can one donate in kind (old clothes, books,
stationary etc)?
Yes, the organization accepts these type donations.
12. Is it possible for a consistent supporter
to meet the beneficiary personally?
Yes donor can visit
beneficiary.
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